Delivery

Shipping Policy – West Coast Society

1. Processing Time

• Orders are processed and shipped within 1–3 business days after payment is received.
• During busy periods (such as holidays or product launches), processing may take slightly longer.

2. Shipping within the Netherlands & Belgium

• We ship all orders with a reliable shipping partner (e.g., PostNL, DHL).
• Delivery time: on average 1–3 business days after shipping.
• All orders are shipped with a tracking code so you can follow your package.

3. International Shipping

• We also ship to other European countries and worldwide.
• Delivery times vary by country and usually range from 5–14 business days.
• Any customs fees, import duties, or taxes are the responsibility of the customer.

4. Shipping Costs

• Within the Netherlands/Belgium: €4.95.
• Free shipping on orders over €100.
• International shipping costs are calculated at checkout.

5. Delayed Delivery

• Please note that we have no control over delays caused by the carrier or customs.
• If your package arrives later than expected, we ask you to first check the tracking information.

6. Damaged or Lost Package

• Did your order arrive damaged? Contact us within 48 hours at info@westcoast-society.com with photos of the product and packaging.
• If a package is lost during shipping, we will investigate with the carrier and provide an appropriate solution.